¶
Welcome to our FAQ page
¶
We have compiled the most frequently asked questions on this page thematically and answered them.
¶
General settings
I could not find the APP in the Playstore. How do I get the APP onto my smartphone?
How do I change the language of my 2getHR account?
First steps to set up 2getHR
How can I, as an administrator, set which employee changes I receive by e-mail?
Employee resignation. How do I enter the resignation of an employee?
What are webhook settings?
¶
Organisation
Why do I need to map my organisation in 2getHR?
How do I create an organisation?
What do I need to enter a proxy for?
What happens if I have not entered a proxy?
Do supervisors have to have the employee role “administrator” in order to be able to approve holidays / expenses or is it sufficient if they are recorded under organisation as department head?
¶
Bexio Customers
How do I link my bexio account to the 2getHR account?
Configure Bexio API token
Transmitting working times to bexio
¶
Onboarding / Offboarding
What happens after I have sent an invitation email to my employees?
A staff member asks me to resend the activation link. How can I send it to him again?
What happens to the data of an employee after his or her termination or employment relationship?
¶
Time Tracking
Time tracking: general settings
Time tracking: Where do I enter the workload of the employees?
An employee changes his workload. How do I create a new work period?
Is there a possibility to enter an overtime/undertime balance as a carry forward as per 31.12.xx for the employee, so that he/she starts the new year with the corresponding balance?
How do I enter “compensation” in the calendar?
Employee resignation. How do I enter the resignation of an employee?
How are public holidays displayed in time tracking?
How can I export time sheets?
¶
Holidays & Absences
Basic settings
Holiday balance: individual employees are entitled to a larger holiday balance. How do I enter this in the 2getHR?
Holiday balance: When 2getHR is introduced, individual employees still have residual balances from other systems. How can these be transferred?
Is there a calendar overview of the absences?
How do I enter “compensation” in the calendar?
Can the employee change already approved holidays again?
Company holidays / public holidays: How can I store company holidays (whole days) and / or additional public holidays in the general calendar?
¶
Expenses
Basic settings and expense types
Release process of the expenses
Lock months
Collective bookings and report options
Divide expense entry over several months
¶
Payslips and documents
How are payslips sent with 2getHR?
Upload documents
How do I verify the identity of an employee?
Upload and sign the contract
Sign the contract
Delete a faulty contract
¶
Appraisal interviews
What is the process of an appraisal interview with 2getHR?
How is an appraisal interview set up?
How do I include the company objectives in the appraisal interview?
Invite staff for interview
Is this a one-to-one meeting or will everyone in the company receive an invitation?
¶
Security and data protection
How is the security of the data guaranteed?
¶
Azure Active Directory Login
Configure azure active directory login